Customer Account Representative
- Full-time
Company Description
Trillex Events is a dynamic and detail-driven event company specializing in the planning and execution of high-quality corporate, promotional, and experiential events. We are known for our commitment to excellence, creativity, and seamless event delivery. Our team thrives in a collaborative, fast-paced environment where precision and innovation come together to create memorable experiences.
Job Description
We are seeking a motivated and detail-oriented Customer Account Representative to join our Riverside team. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with professionalism and efficiency. This position is ideal for individuals who enjoy working directly with customers, managing accounts, and contributing to long-term client success.
Responsibilities
Serve as the primary liaison between clients and the company
Manage and maintain customer accounts with accuracy and care
Respond to client inquiries and provide timely, effective solutions
Coordinate internally to ensure smooth service delivery
Track account activity and maintain organized records
Build and maintain strong, professional client relationships
Qualifications
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to multitask and adapt in a fast-paced environment
Professional attitude with a client-focused mindset
Problem-solving skills and attention to detail
Additional Information
Competitive salary ($57,000 – $62,000)
Growth and advancement opportunities
Ongoing training and professional development
Supportive and collaborative work environment
Stable full-time position with long-term potential
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