Customer Account Representative

  • Full-time

Company Description

At Elevare Branding, we specialize in creating impactful brand experiences through strategic events and innovative campaigns. Our team is driven by creativity, precision, and a commitment to excellence. We work with forward-thinking clients and foster an environment where ideas are valued, skills are developed, and careers are elevated.

Job Description

Elevare Branding is seeking a motivated and detail-oriented Customer Account Representative to join our growing team in Atlanta, GA. In this role, you will serve as a key point of contact for assigned accounts, ensuring high-quality service, clear communication, and strong client relationships. This position is ideal for individuals who enjoy working directly with clients, solving problems, and supporting account growth in a professional setting.

Responsibilities

  • Manage and maintain assigned customer accounts with professionalism and consistency

  • Serve as the primary contact for client inquiries, requests, and account updates

  • Ensure accurate processing of account information and documentation

  • Collaborate with internal teams to meet client expectations and deliver timely solutions

  • Identify opportunities to improve client satisfaction and retention

  • Maintain organized records and provide regular account status updates

  • Uphold company standards, policies, and service excellence

Qualifications

  • Strong communication and interpersonal skills

  • High attention to detail and organizational ability

  • Ability to manage multiple accounts and priorities effectively

  • Professional demeanor with a customer-focused mindset

  • Problem-solving skills and adaptability in a fast-paced environment

  • Proficiency with basic office and account management tools

Additional Information

  • Competitive salary ranging from $58,000 to $62,000 per year

  • Opportunities for professional growth and career advancement

  • Structured training and ongoing skill development

  • Supportive and professional work environment

  • Full-time, stable position with long-term potential