Call Center Representative

  • Full-time

Company Description

Swift7 Consultants is a forward-thinking consulting firm committed to operational excellence, client satisfaction, and professional growth. We specialize in delivering strategic solutions while maintaining a welcoming and professional environment for clients, partners, and internal teams. At Swift7, we believe the front desk is the heart of the organization — where first impressions turn into lasting relationships.

Job Description

Beloform is seeking a motivated and reliable Call Center Representative to join our team in Miami, FL. This role is ideal for individuals who thrive in a fast-paced professional environment and enjoy providing clear, effective communication to clients. As a key point of contact, you will represent the company with professionalism while ensuring a positive customer experience.

Responsibilities

  • Handle inbound and outbound calls in a professional and courteous manner

  • Provide accurate information regarding company services and processes

  • Maintain clear and detailed records of customer interactions

  • Resolve inquiries efficiently while following company guidelines

  • Collaborate with internal teams to ensure seamless communication

  • Uphold high standards of customer service and professionalism

Qualifications

  • Strong verbal communication skills in English

  • Professional phone etiquette and active listening abilities

  • Ability to multitask and manage time effectively

  • Basic computer proficiency and attention to detail

  • Positive attitude with a solution-oriented mindset

Additional Information

  • Competitive salary ($44,000 – $47,000 annually)

  • Growth opportunities within a structured organization

  • Skill development and ongoing professional learning

  • Supportive and professional work environment

  • Stable, full-time position