SkillBridge Academy is a forward-thinking organization dedicated to empowering individuals and teams through education, innovation, and professional development. We foster a collaborative and growth-oriented environment where talent is valued, initiative is encouraged, and excellence is the standard. Our team is driven by purpose, professionalism, and a commitment to continuous improvement.

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our growing team in Nashville, TN. This role is ideal for individuals looking to launch a professional career in customer relations within a structured and growth-driven organization. The successful candidate will play a key role in ensuring positive customer experiences while supporting internal operations and communication processes.

Responsibilities

• Serve as a primary point of contact for customer inquiries via phone, email, and internal systems

• Provide accurate information and timely assistance to clients and internal teams

• Maintain and update customer records with precision and confidentiality

• Assist in resolving customer concerns in a professional and solution-oriented manner

• Support daily administrative and operational tasks related to customer service

• Collaborate with team members to improve service efficiency and customer satisfaction

• Strong verbal and written communication skills

• Professional demeanor with a customer-focused mindset

• Ability to manage multiple tasks in a fast-paced environment

• Strong organizational and time-management abilities

• Basic computer proficiency and willingness to learn internal systems

• Reliable, detail-oriented, and eager to grow professionally

• Competitive salary ranging from $41,000 to $44,000 annually

• Clear growth opportunities and structured career advancement paths

• Ongoing training and skill development programs

• Supportive and professional work environment

• Stable full-time position with long-term potential

• Opportunity to build valuable customer service and business skills