Customer Service Assistant

  • Full-time

Company Description

Park 6 Logistic is a forward-thinking logistics company committed to efficiency, innovation, and strategic growth. We support businesses across multiple sectors by delivering reliable logistics solutions backed by strong communication, operational excellence, and a collaborative culture. At Park 6 Logistic, we value professionals who are proactive, detail-oriented, and driven to make a meaningful impact within a growing organization.

Job Description

Park 6 Logistic is seeking a motivated and detail-oriented Customer Service Assistant to support our daily operations and client communications. This role plays a key part in ensuring a smooth customer experience by handling inquiries, coordinating information, and assisting internal teams. The ideal candidate is organized, proactive, and comfortable working in a fast-paced professional environment.

Responsibilities

  • Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner

  • Assist with order tracking, shipment updates, and general service requests

  • Maintain accurate customer records and documentation

  • Coordinate with internal departments to ensure efficient issue resolution

  • Support administrative tasks related to customer service operations

  • Uphold company standards for service quality and communication

Qualifications

  • Strong communication and interpersonal skills

  • Excellent organizational and time-management abilities

  • Ability to work effectively in a team-oriented environment

  • Professional attitude with a customer-focused approach

  • Proficiency with basic computer systems and office tools

  • Ability to adapt quickly and handle multiple tasks efficiently

Additional Information

  • Competitive salary ($41,000 – $45,000 annually)

  • Growth opportunities within a stable and expanding company

  • Supportive and professional work environment

  • Skill development and hands-on industry experience

  • Full-time, consistent schedule