Customer Service Assistant

  • Full-time

Company Description

At Elevare Branding, we help businesses elevate their market presence through strategic branding, client-focused solutions, and performance-driven growth initiatives. Our culture is built on professionalism, collaboration, and continuous improvement. We value individuals who think strategically, communicate confidently, and are motivated to contribute to long-term business success.

 

Job Description

We are seeking a Customer Service Assistant to support our client relations and internal teams by ensuring smooth communication, efficient service processes, and a consistently high standard of customer care. This role is ideal for individuals who are detail-oriented, proactive, and motivated to grow within a dynamic business environment.

Responsibilities

  • Serve as a primary point of contact for customer inquiries and requests

  • Assist in resolving customer issues in a timely, professional manner

  • Maintain accurate records of customer interactions and service activities

  • Support internal teams with administrative and coordination tasks related to customer service

  • Ensure compliance with company service standards and procedures

  • Contribute to continuous improvement of customer experience processes

Qualifications

  • Strong written and verbal communication skills

  • Excellent organizational and time-management abilities

  • Professional demeanor with a customer-focused mindset

  • Ability to work effectively both independently and as part of a team

  • Proficiency in basic computer systems and office tools

  • Willingness to learn and adapt in a fast-paced environment

Additional Information

  • Competitive salary ($43,000 – $46,000 per year)

  • Opportunities for professional growth and career advancement

  • Supportive and collaborative work environment

  • Ongoing training and skill development

  • Stable, full-time position with long-term potential