At Lumina Agency, we believe in crafting meaningful connections between brands and audiences. We are a forward-thinking communications agency committed to innovation, creativity, and delivering exceptional results for our clients. Our team thrives on collaboration, integrity, and professional growth, making Lumina Agency the perfect place to launch or elevate your career in public relations.

We are seeking a Client Account Representative to join our dynamic team in Atlanta, GA. This role is ideal for a motivated professional with strong organizational and communication skills who thrives in a fast-paced, client-focused environment. You will act as a key liaison between our clients and internal teams, ensuring outstanding service and satisfaction.

Responsibilities:

• Manage and maintain client accounts, ensuring high levels of satisfaction.

• Serve as the primary point of contact for client inquiries and requests.

• Coordinate with internal teams to deliver solutions that meet client objectives.

• Track project progress, deadlines, and deliverables to ensure timely completion.

• Prepare reports and updates for clients and management.

• Identify opportunities for account growth and improvement.

• Strong organizational and communication skills.

• Ability to manage multiple tasks and prioritize effectively.

• Problem-solving mindset and attention to detail.

• Professional demeanor and ability to build positive client relationships.

• Proficient in Microsoft Office and general business software.

• Competitive salary: $56,000 – $61,000 per year.

• Career growth and professional development opportunities.

• Collaborative and supportive work environment.

• Health and wellness benefits.

• Paid time off and flexible scheduling options