SkillBridge Academy is a forward-thinking organization dedicated to empowering individuals and organizations through strategic communication, professional development, and innovative learning solutions. We foster a collaborative, growth-oriented environment where talent is valued, ideas are encouraged, and careers are built with purpose.

We are seeking a dedicated Client Service Associate to join our Charlotte office. This role is ideal for a motivated professional who excels in client interaction, problem-solving, and delivering top-notch service. The successful candidate will act as a key point of contact for our clients, ensuring their needs are met efficiently and professionally.

Responsibilities

• Serve as the primary contact for client inquiries and support requests.

• Manage and maintain client records and documentation accurately.

• Coordinate with internal teams to ensure timely resolution of client issues.

• Monitor client satisfaction and identify opportunities to enhance their experience.

• Support administrative tasks to streamline daily operations.

• Strong communication and interpersonal skills.

• Ability to manage multiple tasks and priorities effectively.

• Detail-oriented and highly organized.

• Problem-solving mindset with a commitment to client satisfaction.

• Proficiency in basic office software (e.g., Microsoft Office Suite).

• Competitive salary ($47,000 – $52,000 per year).

• Opportunities for professional growth and development.

• Supportive and collaborative work environment.

• Skill development and training programs.