Customer Support Assistant
- Full-time
Company Description
At Elevare Branding, we specialize in building powerful brand identities through strategic communication, reputation management, and meaningful public engagement. Our mission is to elevate brands by aligning vision, message, and impact. We foster a collaborative, forward-thinking environment where professionals can grow, contribute, and make a measurable difference.
Job Description
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team in New Orleans. This role is ideal for individuals who thrive in a professional environment, enjoy helping others, and are eager to contribute to a company that values growth, collaboration, and excellence.
As a Customer Support Assistant, you will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining the high standards that define Elevare Branding.
Responsibilities
Respond to customer inquiries in a timely, professional, and courteous manner
Provide accurate information regarding company services and internal processes
Maintain organized records of customer interactions and resolutions
Collaborate with internal teams to ensure consistent service delivery
Assist in resolving issues while prioritizing customer satisfaction
Support daily administrative and customer-related tasks as needed
Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Customer-focused mindset with a professional attitude
Ability to multitask and adapt in a fast-paced environment
Basic computer proficiency and attention to detail
Willingness to learn and grow within the company
Additional Information
Competitive salary ranging from $47,000 to $51,000 annually
Clear growth opportunities and career development pathways
Supportive and professional work environment
Ongoing skill development and training
Stable full-time position with long-term potential