Swift7 Consultants is a forward-thinking consulting firm committed to delivering strategic communication solutions that elevate brands and strengthen public perception. We work with diverse clients across multiple industries, helping them build trust, credibility, and long-lasting relationships through thoughtful public relations strategies. At Swift7 Consultants, we value professionalism, creativity, and continuous growth.

We are seeking a detail-oriented and personable Customer Service Assistant to support our daily operations and enhance the overall client experience. This role is ideal for individuals who thrive in a professional environment, enjoy assisting others, and take pride in delivering accurate and timely support. The Customer Service Assistant will serve as a key point of contact, ensuring smooth communication and efficient service delivery.

Responsibilities

• Respond professionally to client inquiries via phone, email, and internal systems

• Provide accurate information regarding services, processes, and updates

• Maintain organized records and update customer data as needed

• Assist with scheduling, follow-ups, and internal coordination

• Support team members with administrative and customer-related tasks

• Ensure a consistently positive and professional client experience

• Strong communication skills, both written and verbal

• Professional demeanor and customer-focused mindset

• Excellent organizational and time-management abilities

• Ability to work efficiently in a fast-paced environment

• Attention to detail and problem-solving skills

• Proficiency with basic computer systems and office tools

• Competitive salary ($46,000 – $50,000 annually)

• Growth opportunities within a dynamic consulting firm

• Supportive and professional work environment

• Ongoing skill development and training

• Stability and long-term career potential