About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Location: On-site
Job Type: Full-Time

Overview:
The Customer Service Assistant helps ensure a positive customer experience by responding to inquiries and providing support.

Responsibilities:

• Assist customers with questions and basic concerns

• Provide accurate product or service information

• Maintain customer records

• Support customer service operations

• Escalate issues when needed

• Strong interpersonal and listening skills

• Positive and customer-focused attitude

• Basic computer skills

• No experience required

• Competitive salary: $59,000 – $64,000 per year.

• Opportunities for professional growth and development.

• Supportive and collaborative work environment.

• Skills development through hands-on experience in various marketing functions.