About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Location: On-site
Job Type: Full-Time

Overview:
The Customer Service Representative ensures a positive customer experience by assisting with inquiries, orders, and support needs.

Responsibilities:

• Handle customer questions via phone, email, or in person

• Provide accurate product or service information

• Resolve basic issues and escalate when needed

• Maintain customer records

• Follow service standards and procedures

• Strong interpersonal and listening skills

• Basic computer skills

• Customer-focused mindset

• Experience preferred but not required

• Competitive salary: $59,000 – $64,000 per year.

• Opportunities for professional growth and development.

• Supportive and collaborative work environment.

• Skills development through hands-on experience in various marketing functions.