Beloform Craft is a distinguished firm known for its commitment to excellence, precision, and seamless operations. Our work is guided by a dedication to innovation and an unwavering focus on delivering high-quality results across every project. We are expanding our team with professionals who value organization, reliability, and a proactive approach to supporting executive-level operations.

We are seeking a detail-oriented and client-focused Client Service Associate to join our team in San Antonio. This role plays a key part in ensuring clients receive exceptional support, clear communication, and a seamless experience throughout every stage of their engagement with Beloform Craft. The ideal candidate is proactive, organized, and dedicated to maintaining high service standards while supporting internal operations and client relations.

Responsibilities

• Serve as the primary point of contact for clients, ensuring timely and accurate communication.

• Assist clients with inquiries, service updates, and general support throughout their account lifecycle.

• Maintain organized records, reports, and internal documentation with strong attention to detail.

• Coordinate with cross-functional teams to ensure smooth delivery of services and effective problem resolution.

• Monitor client satisfaction and proactively identify opportunities to enhance the client experience.

• Support administrative, operational, and service-related tasks as needed to uphold company quality standards.

• Strong communication skills, both written and verbal.

• Excellent organizational and multitasking abilities.

• Professional presence and a customer-centric mindset.

• Ability to work independently while collaborating effectively with team members.

• Strong problem-solving abilities and attention to accuracy.

• Proficiency in managing multiple priorities in a structured, efficient manner.

• Competitive salary within the range of $48,000 – $53,000 per year.

• Professional growth and advancement opportunities within a developing organization.

• Skill-building and career development support.

• A collaborative and supportive work environment.

• Job Type: Full-time, on-site position in San Antonio, TX.