Swift7 Consultant is a leading solutions partner specializing in strategic planning, project coordination, and client-focused operational excellence. We bring clarity, structure, and innovation to every initiative we manage. Our team is dedicated to delivering high-quality results while fostering a work culture built on integrity, continuous improvement, and professional growth. As we expand our portfolio, we are looking for detail-oriented and driven individuals who are ready to contribute to meaningful, impactful projects.

We are seeking a dedicated and polished Client Account Representative to join our team in Austin, TX. This role is ideal for an individual who thrives in a client-focused environment and excels at building meaningful professional relationships. You will serve as a primary point of contact for clients, ensuring their needs are met, issues are resolved, and their overall experience with our firm remains exceptional. This position offers significant opportunities for professional development and advancement.

Responsibilities

• Serve as the main liaison between clients and internal teams to ensure seamless communication and service delivery.

• Maintain and manage client accounts with accuracy, professionalism, and attention to detail.

• Understand client needs, identify opportunities for improvement, and provide tailored recommendations.

• Prepare reports, account updates, and documentation to support client engagements.

• Assist in onboarding new clients and ensuring they have a smooth transition into our services.

• Support the development of long-term client relationships that contribute to retention and satisfaction.

• Collaborate with cross-functional teams to address inquiries, resolve challenges, and enhance client outcomes.

• Strong communication and interpersonal skills, with the ability to engage professionally with diverse clients.

• Excellent organizational abilities and a high level of reliability.

• A proactive approach to problem-solving and client support.

• Exceptional attention to detail and the capacity to manage multiple priorities.

• Ability to work effectively both independently and within a team environment.

• Competitive annual salary between $58,000 and $62,000.

• Clear opportunities for career growth and internal advancement.

• Ongoing professional training and skill development.

• Supportive and collaborative work environment.

• Stable, long-term role with meaningful impact on client success.