SkillBridge Academy is a forward-focused training and brand development company committed to elevating businesses through strategic communication, innovative outreach, and modern market engagement. We empower teams and individuals with the tools they need to thrive in today's competitive landscape. Our company culture values professionalism, integrity, creativity, and continuous growth. At SkillBridge Academy, we invest in people — because people are the driving force behind every successful brand.

We are seeking a motivated and client-focused Client Account Representative to join our team in Minneapolis. This role plays an essential part in maintaining strong client relationships, ensuring exceptional service, and supporting the success of our programs. The ideal candidate is detail-oriented, proactive, and able to communicate confidently with clients while helping them navigate their training and development needs.

Responsibilities

• Serve as the primary point of contact for assigned client accounts, ensuring timely and accurate communication.

• Assist clients throughout their onboarding, program engagement, and service lifecycle.

• Maintain organized account records and ensure all client information is current and accurate.

• Coordinate with internal teams to support client goals, resolve issues, and enhance account performance.

• Monitor client satisfaction and proactively identify opportunities to strengthen relationships.

• Provide guidance and information about available programs, services, and solutions tailored to client needs.

• Strong verbal and written communication skills.

• Excellent organizational abilities and attention to detail.

• Ability to manage multiple tasks and deadlines efficiently.

• Client-oriented attitude with a commitment to providing exceptional service.

• Problem-solving mindset and ability to adapt in a fast-paced environment.

• Basic proficiency in office software and workflow systems.

• Competitive salary within the range of $56,000 – $62,000 per year.

• Growth opportunities within a rapidly expanding organization.

• Professional development and training programs.

• Supportive and collaborative work environment.

• Opportunity to play a key role in client success and organizational impact.