Skillbridge Academy is a forward-thinking organization dedicated to empowering brands through innovative advertising strategies and high-impact communication. Based on a foundation of excellence, creativity, and long-term vision, we help companies elevate their market presence through strategic planning, data-driven campaigns, and compelling storytelling. Our team thrives in a collaborative environment where new ideas are encouraged, talent is valued, and professional growth is a priority.

Skillbridge Academy is seeking a motivated and detail-oriented Account Representative to join our team in Madison, WI. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with accuracy, professionalism, and an exceptional service approach. You will support day-to-day account operations, provide product or service guidance, and contribute to building long-term, successful client relationships.

Responsibilities

• Maintain ongoing communication with clients to ensure satisfaction and alignment with their goals

• Assist in preparing proposals, reports, and account documentation

• Coordinate with internal teams to deliver timely and accurate solutions

• Monitor account performance and identify improvement opportunities

• Support the onboarding of new clients, ensuring a seamless and positive experience

• Address questions, resolve concerns, and provide knowledgeable guidance

• Uphold the company’s standards of service, professionalism, and client care

• Strong communication and interpersonal skills

• Excellent organizational and multitasking abilities

• Ability to work both independently and collaboratively

• Problem-solving mindset with attention to detail

• Professional demeanor with a commitment to outstanding service

• Basic proficiency in office and productivity tools

Benefits

• Competitive annual salary: $57,000 – $61,000

• Opportunities for long-term professional growth and development

• Supportive and collaborative work environment

• Skill-building and training programs

• Stable, full-time position with consistent career advancement potential