About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

About the Role
The Customer Service Representative provides support to customers by addressing questions, solving problems, and ensuring a positive experience.

Key Responsibilities

• Provide accurate information about products, services, and policies.

• Resolve customer concerns or escalate issues when necessary.

• Maintain customer accounts and update records.

• Support administrative tasks to ensure smooth operations.

• Strong communication and problem-solving skills.

• Friendly, patient, and professional attitude.

• Basic computer skills; customer service experience is a plus.

Benefits

• Competitive salary within the range of $51,000 – $56,000.

• Opportunities for professional growth and internal advancement.

• Supportive and collaborative work environment.

• Skill-building through ongoing training and development programs.

• Full-time position with stable long-term career potential.