About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

About the Role
The Entry Level Customer Service Assistant provides support to customers through clear communication, problem-solving, and positive interaction. This role is great for someone who enjoys helping people and learning customer-facing skills.

Key Responsibilities

• Assist customers via phone, email, and in-person communication.

• Provide information about products, services, or programs.

• Handle basic inquiries and escalate issues to senior staff when needed.

• Update customer records and process documentation.

• Support office operations and administrative tasks.

• Friendly communication skills and a helpful attitude.

• Ability to multitask and stay organized.

• No experience required—training provided.

Benefits

• Competitive salary within the range of $51,000 – $56,000.

• Opportunities for professional growth and internal advancement.

• Supportive and collaborative work environment.

• Skill-building through ongoing training and development programs.

• Full-time position with stable long-term career potential.