About Us

Park 6 Logistic is a forward-thinking logistics company dedicated to delivering seamless, efficient, and reliable solutions to clients nationwide. We prioritize excellence, customer satisfaction, and continuous improvement in every aspect of our operations. As we expand our team, we are searching for professionals who share our commitment to quality service and operational precision.

Job Description

We are seeking a detail-oriented and proactive Customer Support Assistant to join our team. This role is essential in ensuring a smooth communication flow between clients, internal departments, and management. You will support daily customer inquiries, provide accurate information, and uphold the exceptional service standards that define Park 6 Logistic.

Responsibilities

• Assist clients with inquiries, updates, and service-related questions.

• Maintain clear, professional communication across customers and internal teams.

• Manage customer documentation, service requests, and follow-ups.

• Coordinate with operations to ensure timely and accurate service updates.

• Support problem-solving efforts to enhance the customer experience.

• Contribute to improving internal processes and service quality.

Qualifications

• Strong communication and organizational skills.

• Ability to manage multiple tasks with accuracy and professionalism.

• Problem-solving mindset and a customer-first attitude.

• Proficiency in maintaining detailed records and handling documentation.

• Reliable, adaptable, and able to work in a structured environment.

Benefits

• Competitive annual salary of $52,000 – $56,000.

• Professional growth and advancement opportunities.

• Supportive and collaborative work environment.

• Skill development and continuous training programs.

• Full-time, stable position with long-term potential.