About Us

At Shine Social Brand, we are dedicated to building powerful brand identities and driving meaningful growth through innovation, creativity, and leadership. Our culture thrives on collaboration, strategic thinking, and the belief that exceptional leadership begins with personal development. We are passionate about empowering our team to lead with confidence and create lasting impact within the industries we serve.

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team in Houston, TX. The ideal candidate will act as the primary point of contact for our clients, ensuring seamless communication, exceptional service delivery, and long-term satisfaction. This role requires strong interpersonal skills, a proactive mindset, and a commitment to supporting both our clients and internal teams.

Responsibilities

• Serve as the main liaison between clients and internal departments to ensure smooth project execution.

• Maintain ongoing communication with clients to understand their needs and expectations.

• Coordinate and track project progress, timelines, and deliverables.

• Prepare reports, proposals, and updates for client meetings.

• Identify opportunities to enhance client relationships and improve overall service quality.

• Support the team with administrative and operational tasks related to client accounts.

Qualifications

• Strong communication and organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Attention to detail and a professional approach to problem-solving.

• Excellent written and verbal communication skills.

• A team-oriented mindset with a focus on collaboration and efficiency.

Benefits

• Competitive annual salary ($52,000 - $56,000).

• Opportunities for professional growth and career advancement.

• Supportive and dynamic work environment.

• Comprehensive training and development programs.

• Flexible schedule options.