About Us

At Beloform Craft, we are a forward-thinking organization dedicated to delivering excellence through innovation, precision, and leadership. Our team values creativity, accountability, and continuous growth. We believe in shaping professionals who will become the leaders of tomorrow—individuals driven by curiosity, integrity, and an ambition to make a lasting impact in the industry.

Job Description

We are seeking a Customer Service Assistant who will play a key role in ensuring that our clients receive the highest level of service and attention. This position requires a detail-oriented and proactive individual who enjoys assisting customers, managing inquiries, and supporting internal operations to maintain excellence in every interaction.

Responsibilities

• Handle customer inquiries efficiently and professionally through various communication channels.

• Provide accurate information regarding company products, services, and policies.

• Process and track customer orders and ensure timely delivery.

• Coordinate with internal departments to resolve issues promptly and effectively.

• Maintain detailed records of client interactions and feedback for continuous improvement.

• Support administrative tasks related to client relations and daily operations.

Qualifications

• Strong communication and interpersonal skills.

• Exceptional organizational and multitasking abilities.

• Attention to detail and a proactive approach to problem-solving.

• Ability to work both independently and collaboratively within a team.

• Proficiency with basic computer and office applications.

Benefits

• Competitive annual salary ($48,000 – $52,000).

• Growth and professional development opportunities.

• Supportive and inclusive work environment.

• Comprehensive training and ongoing skill-building support.

• Opportunity to be part of a company that values craftsmanship, integrity, and innovation.