Customer Account Representative
- Full-time
Company Description
About Us
At Elevare Branding, we redefine how brands communicate, grow, and inspire. Based in Dallas, our agency is built on innovation, strategic thinking, and a commitment to excellence. We empower businesses to elevate their presence through creativity, insight, and precision. Our culture values curiosity, forward-thinking ideas, and professional growth — ensuring every team member has the tools and mentorship to thrive.
Job Description
Job Description
We are seeking a Customer Account Representative who is passionate about delivering exceptional service and building meaningful relationships with our clients. This role is ideal for someone who values communication, attention to detail, and a collaborative environment. You will serve as the primary point of contact for clients, ensuring their satisfaction and success with our brand solutions.
Responsibilities
Serve as the main liaison between clients and internal departments to ensure seamless project execution.
Manage client accounts with professionalism, efficiency, and proactive communication.
Identify opportunities to enhance client satisfaction and long-term loyalty.
Support the delivery of branding and communication initiatives according to client goals.
Prepare account reports and maintain accurate records of interactions and project updates.
Contribute to continuous process improvement and client experience enhancement.
Qualifications
Qualifications
Excellent verbal and written communication skills.
Strong organizational abilities and multitasking skills.
Professional demeanor with a client-focused attitude.
Ability to work effectively in a collaborative team setting.
Proficiency in office and communication tools (CRM knowledge is a plus).
Additional Information
Benefits
Competitive salary: $58,000 - $62,000 annually.
Career growth opportunities within a rapidly expanding company.
Comprehensive training and professional development programs.
Supportive and dynamic work environment focused on excellence and innovation.
Full-time position with consistent weekday schedule.