About Us

At Swift 7 Consultants, we are committed to delivering excellence in every client interaction. Our firm specializes in providing strategic consulting solutions tailored to help businesses thrive in an evolving marketplace. With a focus on professionalism, integrity, and innovation, we foster a supportive work environment where our team members are valued and encouraged to grow.

Job Description

We are seeking a Customer Account Representative who will serve as the primary liaison between our clients and the company. The ideal candidate will ensure that every account receives dedicated attention, prompt communication, and exceptional service. You will manage client needs, coordinate with internal departments, and maintain lasting relationships built on trust and professionalism.

Responsibilities

• Serve as the main point of contact for assigned customer accounts.

• Manage client inquiries, requests, and service follow-ups with precision and care.

• Develop a strong understanding of each client’s goals and preferences to deliver personalized solutions.

• Collaborate with internal teams to ensure timely execution of client requirements.

• Maintain detailed records of client interactions and account activities.

• Identify opportunities to enhance customer satisfaction and strengthen long-term partnerships

Qualifications

• Excellent communication and interpersonal skills.

• Strong organizational abilities with great attention to detail.

• Professional demeanor with the ability to handle multiple accounts efficiently.

• Problem-solving mindset and a proactive attitude toward client needs.

• Basic proficiency in office and CRM tools is a plus.

Benefits

• Competitive annual salary ($56,000 – $62,000).

• Career development and growth opportunities within the company.

• Supportive and collaborative team environment.

• Comprehensive training to enhance professional skills.

• Stable full-time position with long-term advancement potential.