About Us

At Property Soar, we believe in elevating potential. As a fast-growing organization in the real estate and property management sector, we are dedicated to innovation, integrity, and excellence. Our team strives to redefine client experiences through professional development, modern strategies, and a commitment to quality. We invest in our people because we know that strong leadership begins with strong foundations.

Job Description

We are seeking a Customer Service Officer to join our growing team. This role is ideal for an individual who thrives on communication, problem-solving, and delivering top-tier service. You will be the first point of contact for clients, providing information, assistance, and support while ensuring a seamless experience throughout their journey with Property Soar.

Responsibilities

• Serve as the primary contact for client inquiries via phone, email, and in-person interactions.

• Provide accurate information about properties, services, and company policies.

• Resolve client concerns promptly and professionally, maintaining a positive company image.

• Collaborate with internal departments to ensure smooth coordination and client satisfaction.

• Maintain and update client records in company databases.

• Assist in administrative tasks and follow up on pending client issues.

Qualifications

• Strong communication and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Professional attitude with a client-oriented mindset.

• Ability to handle confidential information with discretion.

• Proficiency in Microsoft Office Suite and general computer literacy.

Benefits

• Competitive annual salary: $63,000 – $69,000.

• Structured career development and advancement opportunities.

• Mentorship from experienced leaders.

• Supportive and growth-oriented work environment.

• Comprehensive training program designed to accelerate career progression.