About Us

At Shine Social Brand, we believe in the power of connection and creativity. As a forward-thinking marketing and event management company, we specialize in crafting experiences that inspire, engage, and elevate brands. Our team thrives on innovation, collaboration, and precision — transforming ideas into memorable events that leave a lasting impression. We’re passionate about excellence and committed to bringing every client’s vision to life through meticulous planning and seamless execution.

Job Description

We are seeking a motivated and detail-oriented Service Account Assistant to join our team. In this role, you will support the account management department in coordinating client projects, ensuring timely communication, and maintaining exceptional service standards. This position offers an opportunity to learn, grow, and contribute to a dynamic environment where every idea matters.

Responsibilities

• Assist Account Managers in coordinating daily client operations and communications.

• Prepare and organize project materials, timelines, and reports.

• Support in managing client requests, ensuring quick and accurate responses.

• Monitor project progress and help maintain documentation for internal and client use.

• Contribute to team meetings and brainstorming sessions with creative input.

• Maintain organized records and ensure tasks are completed within set deadlines.

Qualifications

• Strong organizational and multitasking abilities.

• Excellent written and verbal communication skills.

• High attention to detail and commitment to quality.

• Ability to work collaboratively within a team-oriented environment.

• Proficient in Microsoft Office Suite and general administrative tools.

Benefits

• Competitive annual salary ($57,000 - $63,000).

• Opportunities for professional growth and internal advancement.

• Supportive and collaborative work environment.

• Comprehensive training and skill development programs.

• Flexible work structure and performance-based incentives.