Client Service Associate
- Full-time
Company Description
About Us
At Swift 7 Consultants, we believe in cultivating excellence through leadership, innovation, and integrity. Based in Cincinnati, we are a dynamic consulting firm dedicated to helping businesses achieve sustainable growth through strategic insights and effective people development. Our team is composed of passionate professionals who value collaboration, creativity, and continuous learning. Join us and become part of an organization that invests in your potential and empowers you to lead with confidence.
Job Description
Job Description
We are seeking a motivated Client Service Associate to join our growing team. In this role, you will serve as a key connection between our clients and our consulting services, ensuring a seamless and professional experience at every stage. You will support client initiatives, manage communications, and assist in the execution of customized solutions tailored to their business goals.
Responsibilities
Serve as the primary point of contact for client communications and inquiries
Coordinate and manage client projects to ensure timely delivery of services
Support the development of business proposals and client presentations
Maintain detailed records of client interactions and service updates
Collaborate with internal departments to meet client needs effectively
Contribute to process improvements that enhance client satisfaction and efficiency
Qualifications
Qualifications
Excellent communication and organizational skills
Strong attention to detail and problem-solving abilities
Ability to work independently and as part of a collaborative team
Professional demeanor and commitment to providing exceptional client service
Proficiency in Microsoft Office Suite and basic project coordination tools
Additional Information
Benefits
Competitive annual salary ($50,000–$55,000)
Professional growth and career advancement opportunities
Supportive and dynamic team environment
Comprehensive training and ongoing development programs
Full-time position with consistent work schedule