Client Service Associate

  • Full-time

Company Description

About Us

At Swift 7 Consultants, we believe in cultivating excellence through leadership, innovation, and integrity. Based in Cincinnati, we are a dynamic consulting firm dedicated to helping businesses achieve sustainable growth through strategic insights and effective people development. Our team is composed of passionate professionals who value collaboration, creativity, and continuous learning. Join us and become part of an organization that invests in your potential and empowers you to lead with confidence.

Job Description

Job Description

We are seeking a motivated Client Service Associate to join our growing team. In this role, you will serve as a key connection between our clients and our consulting services, ensuring a seamless and professional experience at every stage. You will support client initiatives, manage communications, and assist in the execution of customized solutions tailored to their business goals.

Responsibilities

  • Serve as the primary point of contact for client communications and inquiries

  • Coordinate and manage client projects to ensure timely delivery of services

  • Support the development of business proposals and client presentations

  • Maintain detailed records of client interactions and service updates

  • Collaborate with internal departments to meet client needs effectively

  • Contribute to process improvements that enhance client satisfaction and efficiency

Qualifications

Qualifications

  • Excellent communication and organizational skills

  • Strong attention to detail and problem-solving abilities

  • Ability to work independently and as part of a collaborative team

  • Professional demeanor and commitment to providing exceptional client service

  • Proficiency in Microsoft Office Suite and basic project coordination tools

Additional Information

Benefits

  • Competitive annual salary ($50,000–$55,000)

  • Professional growth and career advancement opportunities

  • Supportive and dynamic team environment

  • Comprehensive training and ongoing development programs

  • Full-time position with consistent work schedule