About Us

At Elevare Branding, we are dedicated to helping businesses elevate their presence through innovative branding, strategic communication, and exceptional client experiences. Our team thrives on creativity, professionalism, and integrity, working together to deliver impactful solutions for every client. We believe in fostering a positive workplace where growth, collaboration, and excellence are at the heart of everything we do.

Job Description

We are seeking a Customer Service Officer to join our dedicated team in Fort Worth. The ideal candidate will serve as the primary point of contact for clients, ensuring their needs are met with efficiency, care, and professionalism. This position requires strong communication skills, attention to detail, and a proactive approach to problem-solving.

Responsibilities

• Serve as the main liaison between clients and internal departments.

• Manage customer inquiries, feedback, and support requests in a timely manner.

• Maintain accurate records of client interactions and transactions.

• Ensure client satisfaction through consistent follow-up and relationship management.

• Collaborate with cross-functional teams to resolve issues and improve processes.

• Support the implementation of client-focused service strategies.

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field (preferred).

• 1–3 years of experience in customer service, client relations, or account management.

• Excellent verbal and written communication skills.

• Strong organizational and multitasking abilities.

• Proficiency with CRM systems and Microsoft Office Suite.

• A professional and solution-oriented attitude.

Benefits

• Competitive salary based on experience.

• Opportunities for professional growth and advancement.

• Supportive and collaborative work environment.

• Comprehensive training and ongoing development.

• Full-time position with stable career progression.