About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

About the Role:
The Customer Service Representative provides exceptional service by assisting customers with inquiries, requests, and product or service information. This role focuses on ensuring a positive customer experience through professionalism, patience, and attention to detail.

Key Responsibilities:

• Respond to customer questions and requests promptly and accurately.

• Provide product or service information and assist with general inquiries.

• Record interactions and maintain accurate customer records.

• Collaborate with team members to resolve issues efficiently.

• Uphold company standards for professionalism and service quality.

• Excellent communication and interpersonal skills.

• Strong problem-solving and listening abilities.

• Reliable, patient, and customer-focused.

• Ability to handle multiple tasks in a fast-paced environment.

Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and career advancement.

• Supportive, collaborative, and creative work environment.

• Comprehensive training and development programs.