Account Manager Liaison
- Full-time
Company Description
Lumina Agency Inc – About Us
At Lumina Agency Inc, we are committed to delivering exceptional client experiences through innovative strategies and unparalleled service. Our team thrives on collaboration, creativity, and excellence, supporting businesses to achieve their goals and make a lasting impact in their industries. Join us and be part of a dynamic environment where your contributions are valued, and your professional growth is a priority.
Job Description
Job Description:
Lumina Agency Inc is seeking a dedicated and detail-oriented Account Manager Liaison to serve as the primary point of contact between our clients and internal teams. The ideal candidate will ensure seamless communication, maintain strong client relationships, and support the successful delivery of projects. This role requires exceptional organizational skills, a proactive approach, and a commitment to client satisfaction.
Responsibilities:
Serve as the main liaison between clients and internal teams.
Manage client accounts and ensure timely and accurate project delivery.
Communicate effectively with clients to understand their needs and provide solutions.
Coordinate with internal teams to prioritize tasks and ensure project milestones are met.
Monitor account performance, prepare reports, and recommend improvements.
Address client concerns promptly and professionally.
Qualifications
Qualifications:
Bachelor’s degree in Business, Marketing, or related field.
2+ years of experience in account management, client services, or related roles.
Strong organizational, problem-solving, and communication skills.
Ability to manage multiple projects and meet tight deadlines.
Proficiency in Microsoft Office and CRM tools.
Professional demeanor with a focus on client satisfaction.
Additional Information
Benefits:
Competitive salary of $60,000 - $64,000 per year.
Opportunities for professional growth and advancement.
Comprehensive health, dental, and vision coverage.
Paid time off and holidays.
Supportive and collaborative work environment.
Skills development and training programs.