About Us

At Swift7 Consultants, we specialize in delivering strategic business solutions that drive growth and operational excellence for our clients across diverse industries. Our team is built on innovation, integrity, and collaboration. We empower businesses to overcome challenges, identify new market opportunities, and achieve sustainable success through data-driven strategies and professional expertise.

Job Description:
We are seeking a dedicated Service Communications Advisor to join our Madison team. The ideal candidate will act as a key point of contact for client communications, ensuring clear, professional, and timely interaction. This role requires a proactive approach to problem-solving and a commitment to delivering an exceptional client experience.

Responsibilities:

• Manage and respond to client inquiries through multiple communication channels.

• Maintain accurate records of all client interactions.

• Collaborate with internal teams to resolve client issues efficiently.

• Provide feedback and insights to improve service processes.

• Ensure communication aligns with company standards and best practices.

Qualifications:

• Bachelor’s degree or equivalent experience in communications, business, or a related field.

• Strong verbal and written communication skills.

• Exceptional problem-solving and organizational abilities.

• Ability to work independently and as part of a team.

• Previous experience in client-facing roles is preferred.

Benefits:

• Competitive salary ($60k - $65k per year).

• Opportunities for professional growth and career development.

• Comprehensive training and skill development programs.

• Supportive and collaborative work environment.

• Full-time position with standard company benefits.