Shine Social Brand – About Us
At Shine Social Brand, we specialize in delivering exceptional customer engagement and brand communication solutions that help businesses grow and connect authentically with their audiences. Our mission is to provide professional, people-centered services that ensure every client interaction reflects excellence, reliability, and care. We take pride in fostering a positive, growth-oriented work environment where every team member can shine.

Job Description

We are looking for a polished and detail-oriented Front Office Assistant to join our growing team in Cincinnati. This role is essential in ensuring smooth daily operations, delivering exceptional client service, and supporting the administrative functions of our office. The ideal candidate will have a professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist clients, visitors, and partners in a professional and courteous manner

• Manage incoming calls, emails, and correspondence efficiently

• Schedule and coordinate meetings, appointments, and office activities

• Maintain organized records and handle document preparation and filing

• Support office operations, including supplies management and vendor coordination

• Assist with travel arrangements and expense reporting as needed

• Collaborate with internal teams to ensure consistent office workflow

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred

• Minimum of 1–2 years of experience in administrative or front office roles

• Strong organizational and time management skills

• Excellent written and verbal communication abilities

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Professional appearance, reliability, and attention to detail

• Ability to handle confidential information with discretion

Benefits

• Competitive annual salary ($49,000 – $52,000)

• Opportunities for professional growth and advancement

• Supportive and collaborative work environment

• Paid time off and holidays

• Comprehensive training and ongoing development