Swift 7 Consultants is a leading consulting firm dedicated to providing top-notch strategic solutions to our clients. We work with businesses to help them thrive through innovative, results-driven approaches. Our team of experts specializes in helping clients navigate complex challenges, develop effective strategies, and build capacity for long-term success.

We are committed to delivering excellence, focusing on client needs and tangible results. Our work consistently earns us respect within the industry and allows us to complete each project effectively and within our clients' specific parameters.

Job Description

Swift 7 Consultants is seeking a highly motivated and detail-oriented Service Communications Advisor to join our team in Madison, WI. The ideal candidate will be responsible for managing and optimizing our client communication channels to ensure a seamless and professional experience. You will play a crucial role in maintaining strong relationships and representing our brand with clarity and expertise.

Responsibilities

• Develop and implement communication strategies to enhance client engagement.

• Serve as the primary point of contact for client inquiries and feedback, ensuring timely and effective resolution.

• Create and distribute professional correspondence, reports, and other client-facing materials.

• Collaborate with internal teams to gather information and provide accurate, up-to-date responses to clients.

• Monitor communication metrics and prepare reports on the effectiveness of communication efforts.

• Maintain a comprehensive understanding of our services and solutions to effectively advise clients.

Qualifications

• Bachelor's degree in Communications, Business, Marketing, or a related field.

• Proven experience in a client-facing or communications role.

• Exceptional written and verbal communication skills.

• Strong problem-solving abilities and a proactive approach.

• Excellent organizational skills and attention to detail.

• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Competitive salary with opportunities for performance-based bonuses.

• Professional growth opportunities through continuous training and career development programs.

• A collaborative and supportive work environment that values skills development and innovation.

• Job Type: Full-time, Permanent.