About Us

At Sharpcontra, we are dedicated to delivering strategic solutions with precision, performance, and purpose. We specialize in driving operational excellence, team synergy, and client satisfaction across every level of our business. Our commitment to empowering leadership and cultivating talent makes us a dynamic and reliable company to grow your career. Join us and help lead the future of impactful teamwork.

Job Description

We are seeking a highly motivated and client-focused Client Relationship Representative to join our team in San Antonio, TX. This role is vital to ensuring exceptional service and satisfaction for our growing client base. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, solution-driven environment.

Responsibilities

• Serve as the primary point of contact for assigned clients

• Maintain strong, long-term relationships through regular communication

• Understand client needs and provide tailored service solutions

• Resolve issues efficiently and escalate when necessary

• Coordinate with internal departments to fulfill client requirements

• Track client feedback and ensure continuous satisfaction

• Prepare and deliver regular reports on client engagement and performance

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred

• Proven experience in customer service, client relations, or account management

• Strong communication and interpersonal skills

• Ability to multitask, prioritize, and manage time effectively

• Problem-solving attitude with attention to detail

• Proficiency in Microsoft Office and CRM tools

Benefits

• Competitive salary: $56,000 – $64,000 per year

• Opportunities for professional growth and advancement

• Supportive and team-oriented work environment

• On-the-job training to enhance client service skills

• Paid time off and recognized holidays

• Health and wellness support options