About Us

At Property Soar, we are dedicated to delivering exceptional real estate solutions that empower clients to achieve their property goals with confidence. With a foundation built on integrity, personalized service, and a deep understanding of the real estate market, our team works tirelessly to provide a seamless and rewarding experience at every stage of the journey. Whether assisting with property management, investment support, or client relations, we strive to elevate the standard of service and build long-lasting relationships with those we serve.

Job Description

We are seeking a detail-oriented and people-driven Client Relationship Representative to join our team in Charlotte, NC. This role is ideal for a proactive professional who excels at building and maintaining strong client relationships. The successful candidate will act as a key liaison between clients and our internal teams, ensuring a seamless and satisfying client experience.

Responsibilities

• Serve as the primary point of contact for new and existing clients

• Manage inbound inquiries and follow up on client needs in a timely and professional manner

• Coordinate with internal departments to ensure client requirements are met effectively

• Track client interactions and maintain accurate records in the CRM system

• Identify opportunities to improve client satisfaction and retention

• Assist in onboarding new clients and guiding them through our service process

• Participate in regular team meetings to share feedback and enhance service delivery

Qualifications

• Proven experience in customer service, account management, or relationship-focused roles

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Ability to work independently and as part of a collaborative team

• Proficiency in Microsoft Office Suite; familiarity with CRM tools is a plus

• High school diploma or equivalent required; associate or bachelor’s degree preferred

Benefits

• Competitive salary ranging from $57,000 to $64,000 annually

• Opportunities for professional growth and internal advancement

• Skills development and ongoing training

• Supportive and collaborative team environment

• Paid time off and holidays

• Full-time, consistent schedule