About Us

At Catch Vibe Voice, we specialize in delivering memorable marketing experiences and event coordination services that connect brands with communities. Based in Cleveland, OH, our mission is to create bold, engaging, and voice-driven campaigns that leave a lasting impact. We partner with a wide range of clients across industries to develop communication strategies that resonate with their audience and elevate their brand presence.

Job Description

We are seeking a detail-oriented and motivated Junior Account Representative to join our Cleveland-based team. This role is ideal for someone who thrives in a fast-paced client-facing environment and is eager to develop professional skills in account management, business communications, and client relations. The Junior Account Representative will work closely with senior account managers to support client projects, coordinate deliverables, and maintain strong business relationships.

Responsibilities

• Assist account managers in day-to-day client communication and coordination

• Maintain organized records of client interactions, contracts, and progress reports

• Support the preparation of proposals, briefings, and presentations

• Ensure client needs are met with accuracy, professionalism, and timeliness

• Collaborate with cross-functional teams to implement strategies and resolve issues

• Conduct research to understand client industries and contribute to strategic planning

• Monitor project timelines, deadlines, and deliverables

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or related field

• 0–2 years of professional experience in client services, sales, or account support

• Strong verbal and written communication skills

• Detail-oriented with strong organizational and time management abilities

• Ability to handle multiple projects and adapt to changing priorities

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Professional demeanor and customer-first attitude

Benefits

• Competitive salary with performance review opportunities

• Career growth and internal advancement potential

• Skill-building through hands-on client projects and mentorship

• Supportive, team-oriented work environment

• Ongoing training and development opportunities

• Paid time off, health insurance options, and more