Customer Service Assistant

  • Full-time

Company Description

About Us

Our agency is dedicated to curating unforgettable journeys for discerning clients worldwide. Experience unparalleled service and expertise.

Job Description

About the Role
The Customer Service Assistant supports daily client interactions by providing friendly and reliable assistance. This role ensures that customers receive prompt support, clear guidance, and a positive experience when engaging with the company.

Key Responsibilities

  • Assist clients with inquiries and provide accurate information.

  • Guide customers through processes, products, or services.

  • Support resolution of issues in a professional and timely manner.

  • Maintain a courteous and approachable attitude with all clients.

  • Contribute to improving customer satisfaction and retention.

Qualifications

  • Strong interpersonal and problem-solving skills.

  • Ability to remain professional under pressure.

  • Attention to detail and organizational ability.

  • Team player with a positive attitude.

Additional Information

Benefits

  • Competitive annual salary ($61,000 – $65,000)

  • Opportunities for professional growth and advancement

  • Ongoing skill development and training programs

  • Collaborative and innovative work environment

  • Paid time off, holidays, and health-related benefits