About Us

At Swift 7 Consultants, we are committed to empowering future leaders through strategic business consulting and talent development. With a focus on innovation, collaboration, and performance, we help clients streamline operations and inspire growth. Our team thrives on turning challenges into opportunities and building long-term solutions for sustainable success.

Job Description

We are seeking a Client Service Associate to join our growing team in Madison, WI. This position plays a crucial role in supporting client relationships, ensuring exceptional service, and facilitating efficient communication between our firm and clients. The ideal candidate is detail-oriented, professional, and capable of multitasking in a fast-paced environment.

Responsibilities

• Serve as a primary point of contact for client inquiries and service needs

• Maintain and strengthen relationships with existing clients

• Coordinate meetings, calls, and correspondence between clients and consultants

• Process documentation, prepare reports, and manage client records

• Track client service issues and follow up on resolutions in a timely manner

• Ensure compliance with company policies and confidentiality requirements

• Support internal teams with client data and updates when needed

Qualifications

• Bachelor’s degree in Business Administration, Communications, or related field

• 1+ years of experience in a client service, administrative, or support role

• Excellent verbal and written communication skills

• Strong organizational and time-management abilities

• High level of professionalism, discretion, and attention to detail

• Proficiency in Microsoft Office Suite and CRM systems

• Ability to work independently and as part of a team

Benefits

• Competitive salary: $50,000 – $60,000 annually

• Opportunities for professional growth and development

• Collaborative and supportive work environment

• Skills training and mentorship programs

• Paid time off and health insurance options