About Us
At Bela Brand Bat, we are committed to redefining excellence in customer engagement and service innovation. Our mission is to deliver seamless, client-focused solutions that drive results and strengthen brand loyalty. Based in Houston, TX, our team thrives on collaboration, strategy, and continual growth. Join us as we elevate the standard in brand communication and service advisory.

Job Description
We are currently seeking a motivated and detail-oriented Customer Service Liaison to join our growing team in Houston, TX. This role serves as the bridge between our clients and internal teams, ensuring a seamless and positive customer experience throughout all stages of communication and support.

Responsibilities

• Act as the primary point of contact for customer inquiries and service-related concerns.

• Manage and resolve customer issues efficiently and professionally.

• Collaborate with internal departments to provide timely solutions.

• Document interactions and maintain accurate customer records.

• Identify areas for improvement in customer service processes.

• Deliver consistent, high-quality communication with a focus on customer satisfaction.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.

• Minimum of 1–2 years of customer service or liaison experience.

• Strong communication and interpersonal skills.

• Ability to multitask and manage time effectively.

• Problem-solving mindset with a customer-first attitude.

• Proficient in Microsoft Office and CRM software.

Benefits

• Competitive salary ranging from $57,000 to $62,000 annually

• Opportunities for professional growth and internal advancement

• Comprehensive training and ongoing support

• Skill development and leadership mentoring

• Inclusive and collaborative team environment

• Paid time off and health benefits package