About Us
At Chats Cloud Cover, we deliver tailored communication infrastructure and customer support solutions that help businesses maintain seamless interactions with their clients. Our mission is to ensure clarity, efficiency, and reliability in every customer connection. We pride ourselves on our commitment to professionalism, growth, and operational excellence.

Job Description
We are seeking a professional and highly organized Communications Agent to join our Cleveland-based team. In this role, you will be responsible for managing internal and external communication flows, ensuring consistent messaging, and supporting strategic initiatives through clear and effective communication practices.

Responsibilities

• Handle day-to-day communications with clients, vendors, and internal departments.

• Draft and proofread professional correspondence, reports, and documentation.

• Ensure accuracy and consistency in all communications.

• Collaborate with cross-functional teams to facilitate seamless communication and project execution.

• Maintain records of key communication logs and assist in preparing presentations or materials for meetings.

• Provide support during events, conferences, and meetings as needed.

• Adhere to the company’s communication guidelines and standards.

Qualifications

• Bachelor’s degree in Communications, Business Administration, or a related field.

• 1-3 years of experience in a communications, client relations, or administrative role.

• Excellent written and verbal communication skills.

• Strong attention to detail and organizational abilities.

• Ability to handle confidential information with discretion.

• Proficient in Microsoft Office Suite and professional communication tools.

• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Competitive salary ($60,000 - $65,000)

• Opportunities for career growth and professional development

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• Supportive and collaborative team culture

• Modern office environment in Cleveland, OH