Client Experience Coordinator

  • Full-time

Company Description

About Us

At Blue Print Out, we specialize in delivering professional support solutions tailored to the needs of our clients across various industries. Based in Sandy Springs, GA, our commitment to excellence, responsiveness, and integrity allows us to stand out in today’s competitive market. We value growth, communication, and results—and we’re looking for team members who do too.

Job Description

Job Description:
Blue Print Out is seeking a detail-oriented and client-focused Client Experience Coordinator to join our growing team in Sandy Springs, GA. This role is responsible for managing the day-to-day client service operations, ensuring that each customer interaction reflects our company’s dedication to excellence. The ideal candidate will be organized, proactive, and committed to providing an outstanding experience to both new and existing clients.

Responsibilities:

  • Serve as the primary point of contact for client inquiries and service updates

  • Manage client intake, service orders, and follow-ups with professionalism and accuracy

  • Coordinate across departments to ensure timely delivery of printing and document services

  • Monitor and improve the overall client experience by identifying and resolving service gaps

  • Maintain organized records of client communications and service history

  • Assist with scheduling, reporting, and administrative support as needed

  • Foster long-term client relationships through exceptional service and problem resolution

 

Qualifications

Qualifications:

  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)

  • 2+ years of experience in a client services, administrative, or coordination role

  • Strong communication and organizational skills

  • Ability to multitask and manage priorities under tight deadlines

  • Proficiency with Microsoft Office Suite and basic office systems

  • Excellent attention to detail and commitment to client satisfaction

  • Experience in the printing, construction, or design industry is a plus

 

Additional Information

Benefits:

  • Competitive salary: $65,000 – $69,000 annually

  • Opportunities for career advancement and skill development

  • Collaborative and professional work environment

  • Health, dental, and vision insurance options

  • Paid time off and company holidays

  • On-site parking and accessible office location