About Us
At Next Comms Talk, we believe in the power of strategic communication. As a forward-thinking business solutions firm, we specialize in crafting impactful messaging and executing precise communication plans that drive measurable results. Our team thrives on innovation, clarity, and a commitment to helping our partners grow through tailored marketing strategies.

Job Description

We are seeking a highly motivated and detail-oriented Client Account Representative to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met and that their accounts are managed efficiently and professionally. This position is ideal for individuals who are passionate about client relations, business communication, and delivering top-tier service.

Responsibilities

• Serve as the day-to-day liaison between clients and internal teams

• Maintain accurate client records and manage account documentation

• Ensure timely responses to client inquiries and service needs

• Monitor account performance and report key metrics

• Coordinate client meetings, updates, and review sessions

• Assist in resolving client issues with professionalism and urgency

• Identify opportunities for upselling or additional services

• Support the onboarding of new clients and account transitions

Qualifications

• Bachelor’s degree in Business, Communications, or a related field preferred

• 1+ year of experience in account management, customer service, or client support

• Strong written and verbal communication skills

• Excellent organizational and time-management abilities

• High attention to detail and a problem-solving mindset

• Ability to handle multiple client accounts simultaneously

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Benefits

• Competitive salary: $58,000 - $63,000 per year

• Opportunities for career advancement and professional development

• Collaborative and supportive team environment

• Paid time off and holidays

• Health, dental, and vision insurance options

• Ongoing training to develop professional and interpersonal skills