About Us
At Next Comms Talk, we believe in the power of strategic communication. As a forward-thinking business solutions firm, we specialize in crafting impactful messaging and executing precise communication plans that drive measurable results. Our team thrives on innovation, clarity, and a commitment to helping our partners grow through tailored marketing strategies.

Job Description

Next Comms Talk is seeking a reliable and detail-oriented Service Account Assistant to support our account management and service delivery teams. This role is ideal for someone who is organized, responsive, and ready to contribute to a professional and client-focused environment.

Responsibilities

• Assist account managers in maintaining and organizing client accounts

• Coordinate service requests, follow-ups, and documentation with precision

• Prepare and process client updates, reports, and internal communications

• Monitor service timelines and ensure timely completion of deliverables

• Maintain accurate records of all client interactions and service activities

• Serve as a point of contact for client inquiries and support

• Collaborate with internal departments to ensure customer satisfaction

Qualifications

• Associate’s or Bachelor’s degree preferred

• 1-2 years of administrative or client service experience

• Excellent organizational and time management skills

• Strong written and verbal communication abilities

• Proficient in Microsoft Office Suite (Excel, Outlook, Word)

• Ability to work independently and collaboratively in a team setting

• High attention to detail and problem-solving mindset

Benefits

• Competitive salary: $56,000 – $61,000 annually

• Career growth and advancement opportunities

• Supportive and professional team environment

• Comprehensive training and onboarding

• Paid time off and holiday schedule

• Health and dental plan options available