About Us
At Hype Tier, we believe excellence begins at the front desk. As a company built on innovation, professionalism, and precision, we pride ourselves on delivering premium service across every touchpoint. Our team thrives in a dynamic environment where every member contributes to creating a strong and lasting impression. Join us in shaping the standard of modern business professionalism.

Job Description

We are currently seeking a detail-oriented and proactive Service Account Assistant to support our service operations and client account management. This role involves direct coordination with clients, maintaining service records, and ensuring smooth communication between departments to deliver high-quality support and service outcomes.

Responsibilities

• Assist in managing and maintaining service accounts with accuracy and efficiency.

• Coordinate with service teams to ensure timely delivery of support and follow-ups.

• Prepare service reports, documentation, and client updates.

• Handle administrative tasks including scheduling, account tracking, and data entry.

• Maintain clear and professional communication with clients regarding service timelines and resolutions.

• Monitor client satisfaction and escalate issues as needed to management.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.

• Minimum of 1–2 years in a support, administrative, or account coordination role.

• Strong organizational and time management skills.

• Excellent written and verbal communication.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Ability to multitask and work under pressure in a fast-paced environment.

• Strong attention to detail and follow-through.

Benefits

• Competitive salary: $65,000 – $69,000

• Clear growth and promotion opportunities within the organization

• Professional development and training resources

• Collaborative and inclusive work culture

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays