About Us

At Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.

Job Description

We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in Austin, TX. The ideal candidate will provide frontline support to clients, ensuring all inquiries are handled efficiently and professionally. You will play a vital role in maintaining strong client relationships and supporting daily administrative and operational tasks.

Responsibilities

• Respond to customer inquiries via phone and email in a timely, courteous manner

• Provide accurate information regarding property listings, services, and procedures

• Maintain client records and ensure all data is up-to-date

• Coordinate with internal departments to resolve customer issues

• Schedule appointments and follow up with clients as needed

• Assist in preparing documentation and reports related to customer interactions

• Monitor and manage the CRM system for customer tracking and follow-ups

Qualifications

• High school diploma or equivalent (Associate's or Bachelor’s degree preferred)

• Previous experience in customer service, administrative support, or real estate is a plus

• Strong written and verbal communication skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Ability to handle multiple tasks and work in a fast-paced environment

• Excellent organizational and time-management skills

• Attention to detail and a proactive problem-solving mindset

Benefits

• Competitive salary range: $50,000 – $60,000 per year

• Opportunities for professional growth and development

• Supportive and collaborative team environment

• Paid time off and holidays

• Health, dental, and vision insurance options