About Us
At Blue Print Out, we are dedicated to delivering high-quality customer service solutions that drive business success. Based in Sandy Springs, GA, we pride ourselves on building strong relationships with our clients and fostering a team culture rooted in professionalism, growth, and operational excellence. Our commitment to empowering our workforce allows us to remain a leading service provider in the call center industry.

Job Description

Blue Print Out is seeking a detail-oriented and client-focused Client Account Representative to join our team in New Orleans. This role is responsible for maintaining strong client relationships, supporting client needs, and ensuring satisfaction through proactive communication and efficient service delivery.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.

• Maintain regular communication with clients to understand and fulfill their business needs.

• Coordinate with internal departments to ensure timely and accurate delivery of services.

• Monitor account performance, prepare reports, and address issues as needed.

• Identify opportunities for account growth and service enhancements.

• Manage client expectations and resolve concerns professionally.

• Uphold company standards of service, reliability, and professionalism.

Qualifications

• Bachelor’s degree in Business, Communications, or a related field preferred.

• 1-3 years of experience in customer service, account management, or a similar role.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to work independently and as part of a team.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Benefits

• Competitive salary ($55,000 – $65,000 annually)

• Professional growth and advancement opportunities

• Ongoing training and development programs

• Supportive and collaborative work environment

• Paid time off and holidays

• Health and wellness benefits