About Us

At Reboot Staff, we are committed to revolutionizing the way businesses connect with their audiences. Based in Miami, our agency combines innovation, data-driven strategies, and bold creativity to help brands thrive in today’s competitive landscape. With a collaborative team of marketing professionals, designers, and strategists, we deliver impactful advertising campaigns that not only stand out but drive measurable results. At Reboot Staff, we don’t just promote brands — we reboot the way people experience them.

Job Description

Reboot Staff is seeking a motivated and detail-oriented Junior Account Representative to support our client relationships and ensure smooth operations across our accounts. In this role, you will act as a key point of contact for clients, assisting with account coordination, communication, and issue resolution. This is an exciting opportunity for someone looking to begin or grow their career in account management within a fast-paced and rewarding environment.

Responsibilities

• Assist in managing client accounts and maintaining strong professional relationships

• Respond promptly to client inquiries and resolve issues in a timely and effective manner

• Support senior account representatives with data entry, reporting, and documentation

• Monitor account activities and prepare regular updates for internal teams and clients

• Collaborate with other departments to ensure client needs are met efficiently

• Identify opportunities to improve account performance and client satisfaction

• Maintain accurate and organized records of client interactions and service requests

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred

• 0–2 years of experience in customer service, account support, or administrative roles

• Excellent verbal and written communication skills

• Strong attention to detail and organizational abilities

• Ability to multitask and manage time effectively in a fast-paced environment

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Positive attitude and eagerness to learn and grow within the company

Benefits

• Competitive salary ($55,000 - $65,000 per year)

• Comprehensive health, dental, and vision insurance

• Professional development and training opportunities

• Clear pathways for career advancement

• Supportive and inclusive work culture

• Paid time off and company holidays