About Us
At Chats Cloud Cover, we specialize in providing tailored communication and cloud-based customer support solutions to help businesses streamline their operations and deliver exceptional service. Our team is passionate about creating seamless digital experiences through innovation, technology, and a people-first approach. Headquartered in Cleveland, we are committed to empowering both our clients and our team members to reach their full potential.

Job Description

Chats Cloud Cover is seeking a skilled and motivated Communications Coordinator to manage and enhance both internal and external communication strategies. You will be responsible for ensuring consistency across all messaging platforms and fostering a strong brand voice. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering clear, engaging communication.

Responsibilities

• Develop and implement effective communication strategies for internal and external audiences

• Draft, edit, and distribute content including newsletters, press releases, reports, and social media posts

• Coordinate with departments to ensure consistent messaging across all platforms

• Maintain the company’s brand voice and tone in all communications

• Support public relations initiatives and media outreach

• Organize and manage corporate events and presentations

• Monitor, track, and analyze communication metrics and suggest improvements

Qualifications

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field

• 2+ years of experience in a communications role or similar capacity

• Excellent written and verbal communication skills

• Strong attention to detail and ability to manage multiple projects

• Proficiency in Microsoft Office and communication tools (e.g., email platforms, internal communications software)

• Ability to work independently and collaboratively

Benefits

• Competitive salary ranging from $60,000 to $65,000 annually

• Opportunities for professional development and career growth

• Collaborative and inclusive team environment

• Health, dental, and vision insurance

• Paid time off and company holidays