About Us

At Story Lane Box, we believe that every business has a story worth telling. Our mission is to help companies unlock their full potential through strategic business solutions, thoughtful brand development, and innovative growth strategies. We partner with clients to craft tailored roadmaps that drive results, build stronger customer relationships, and create lasting impact in the marketplace.

Job Description

We are seeking a highly organized and relationship-driven Account Manager Liaison to act as a key communication bridge between our clients and internal teams. This role involves managing client expectations, ensuring the smooth delivery of projects, and maintaining strong, productive partnerships. The ideal candidate is a skilled communicator who understands client needs and ensures their successful execution through collaborative coordination.

Responsibilities

• Serve as the main point of contact between clients and internal departments

• Develop and maintain strong, long-term client relationships

• Understand client objectives and translate them into actionable internal plans

• Monitor project timelines, deliverables, and performance metrics

• Address client issues with professionalism and prompt resolution

• Coordinate internal team efforts to meet client expectations

• Track and report on account performance and client satisfaction

• Provide regular updates and strategic recommendations to clients

• Collaborate with sales and strategy teams to support business growth

Benefits

• Competitive salary: $60,000 - $67,000 annually

• Opportunities for professional development and career growth

• Supportive and collaborative team environment

• Comprehensive health, dental, and vision insurance

• Paid time off and company holidays

• Retirement plan options