About Us

At Hype Tier, we believe in building more than just successful teams—we build future leaders. We are a dynamic and forward-thinking business consultancy dedicated to developing talent, driving innovation, and delivering measurable results for our clients. Our culture thrives on empowerment, professional development, and a passion for excellence. Join us and become part of a community that values growth, initiative, and leadership at every level.

Job Description

We are looking for a motivated and detail-oriented Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for our clients, ensuring exceptional service and support. This is an excellent opportunity for individuals seeking to gain valuable experience in a fast-paced and supportive environment.

Responsibilities

• Serve as the first line of communication with customers via phone, email, and in-person

• Resolve inquiries efficiently and professionally

• Document customer interactions and provide feedback to improve processes

• Assist with order processing, returns, and follow-up communication

• Collaborate with team members to ensure customer satisfaction

• Maintain a positive and helpful attitude at all times

Qualifications

• High school diploma or equivalent required

• Strong communication and interpersonal skills

• Excellent problem-solving abilities

• Ability to manage multiple tasks simultaneously

• Eagerness to learn and grow within the company

• Basic computer proficiency (Microsoft Office, CRM systems preferred)

Benefits

• Competitive salary ($50,000 – $55,000 per year)

• Opportunities for career growth and advancement

• Professional training and development programs

• Supportive and collaborative work environment

• Paid time off and holidays

• Health, dental, and vision insurance