About Us

At Beloform, we specialize in creating customized service solutions that bridge innovation and operational excellence. With a commitment to delivering high-quality results for our clients, we prioritize reliability, transparency, and tailored service strategies. Our team thrives in a dynamic, fast-paced environment where collaboration and client satisfaction are at the core of everything we do.

Job Description

We are seeking a highly motivated and detail-oriented Client Relationship Representative to join our team in Phoenix, AZ. In this role, you will be the key liaison between the company and our clients, ensuring exceptional service and long-term partnership success. You will manage client communications, understand client needs, and coordinate with internal teams to deliver high-quality service and solutions.

Responsibilities

• Serve as the main point of contact for assigned clients

• Foster long-term relationships by understanding client goals and providing tailored solutions

• Coordinate with internal departments to ensure timely delivery of services

• Resolve client issues and inquiries promptly and professionally

• Monitor client satisfaction and gather feedback to improve service delivery

• Maintain up-to-date records of client interactions and communications

• Support contract renewals and upselling opportunities

• Prepare reports and updates for internal and external stakeholders

Qualifications

• Bachelor’s degree in Business, Communications, or a related field

• 1–3 years of experience in client relations, account management, or customer service

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Problem-solving mindset with attention to detail

• Proficiency in Microsoft Office Suite and CRM software

• Ability to work independently and within a team environment

Benefits

• Competitive salary: $55,000 – $62,000 annually

• Opportunities for professional growth and advancement

• Health, dental, and vision insurance

• Paid time off and holidays

• Ongoing training and development programs

• Supportive and collaborative work culture